Terms of Service

Effective Date: August 28, 2025

1. Acceptance of Terms

Welcome to NuSurvey (nusurvey.com), operated by NuSurvey ("we," "us," or "our"). By accessing or using our website and services, including survey design, data collection, analysis, reporting, and research consulting, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Use of Services

Our services are intended for businesses, governments, researchers, and other organizations seeking sociological research solutions. You agree to:

  • Use our services in compliance with all applicable laws and regulations.
  • Not misuse our services, including attempting to access unauthorized data or disrupt functionality.
  • Provide accurate information when engaging with our services, such as during consultation requests or survey participation.

3. User Accounts

To access certain services, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activities conducted under your account.
  • Notifying us immediately of any unauthorized use of your account.

4. Intellectual Property

All content, designs, and materials provided by NuSurvey, including survey instruments, reports, and website content, are owned by or licensed to NuSurvey and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify our materials without prior written consent.
  • Use our services or materials for commercial purposes outside the agreed scope of our engagement.

5. Payment and Fees

Certain services require payment as outlined in our agreements or pricing pages. You agree to:

  • Pay all applicable fees in a timely manner.
  • Provide accurate billing information.
  • Contact us for details on pricing at support@nusurvey.com.

All payments are non-refundable unless otherwise specified in a written agreement.

6. Confidentiality

We treat survey data and client information with strict confidentiality, subject to our Privacy Policy. You agree not to disclose any proprietary information shared by NuSurvey during the course of our services.

7. Termination

We may suspend or terminate your access to our services if you:

  • Violate these Terms.
  • Engage in activities that harm our services or reputation.
  • Fail to make required payments.

Upon termination, your right to use our services will cease immediately.

8. Limitation of Liability

To the fullest extent permitted by law, NuSurvey shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the fees paid by you for the services in question.

9. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms shall be resolved in the courts located in [Insert Jurisdiction, e.g., Delaware, USA], unless otherwise required by applicable law.

10. Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us

For questions or concerns regarding these Terms, contact us at: support@nusurvey.com or via our website contact form.

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